Frequently asked questions about 19 - 25 and Student multi-operator passes and tickets
Please contact us, if your question isn’t answered on our website.
Can I have a 19-25 or Student PhotoCard?
If you’re 19 to 25 years old you can apply online whether you’re a student or in work. Your card will be valid until the day before your 26th birthday.
If you’re a mature student over the age of 25 in full-time higher education you can apply at a bus station travel centre. You will need to take a form or letter from your university or college to prove you are a full-time student. Your card will be valid until the end of the academic year.
You can then top up your card with great value, discounted bus and rail tickets.
How do I apply for a 19-25 or Student PhotoCard?
Aged 19-25: You can apply online or at a Bus Station Travel Centre. You will need a Passport or Driving Licence to prove your age and if applying online you will need to upload a passport style photo of yourself.
Mature Students only: You can only apply at a Bus Station Travel Centre and will need an official document to prove you are in full time education (16 hours or more per week)
If applying at a Travel Centre, the Travel Centre staff will take your photo for you.
What if I have not received my MCard within 5 working days?
If you have not received your MCard within 5 working days of applying online please call MetroLine on 0113 245 7676 and a Customer Service Advisor will assist you.
I have moved out of West Yorkshire, is the 19-25 / Student PhotoCard still valid?
Yes the PhotoCard holder is still entitled to a 19-25 or Student PhotoCard; however, it is only valid for travel within West Yorkshire.